Telephone Systems

System Selections
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Business Telephone Systems from Norwich Telecoms

Norwich Telecoms specialise in the design, installation, and maintenance of NEC PBX and VOIP business telephone systems. To complement our telephone system solutions, we also offer a wide range of business telecoms and datacoms solutions to provide a local single point of contact for our clients. We are based in Norwich, ideally situated to serve businesses in Norwich and the surrounding areas of Norfolk.

We have a comprehensive portfolio of telephone systems, but more importantly our solutions are tailored to the individual business, not to technology. Each system is project managed from planning through to implementation and support.

Our telecoms engineers are trained and certified by system manufacturers such as NEC and Panasonic for all PBX, VOIP, and Hybrid office phone system solutions. We specialise in both current and end of life NEC business telephone systems such as SL1100, SV8100, XN120, Aspire, and DXE. Our engineers are also trained and certified in Panasonic telephone systems such as KX-TEA308, KX-TEA824, and KX-TDA 15, 30, 100, 200, and 600.

When our clients contact us to discuss their business telecoms requirements, we take time to understand exactly what it is they need, and how we can provide a telephone system that will become not only an extremely useful business tool, but provide that business with the solid foundation it needs to operate.

Whether your business operates from a small office with just a handful of users, or perhaps it is an operation covering a number of sites and buildings spread throughout the country, we can assist you to find the phone system that is right for your business. As part of our environmental commitments, we are proud to offer trade-in discounts to customers purchasing a new office telephone system.

If your business has a requirement for a telephone system, please contact us to discuss how we can help.


NEC SV9100 Telephone System

The UNIVERGE® SV9100 platform is a new system, with new handsets and new applications to empower your workforce. Built on the back of the award winning SV8100 technology, the SV9100 provides double the system capacity, yet remains cost effective from 10 to over 800 users.

The UNIVERGE SV9100 offers;

  • Distinct, scalable, IP Unified Communications enabled solution

  • High reliability

  • Simplified user licensing

  • Comprehensive suite of Unified Communications and Contact Center solutions

  • Broad range of mobility applications and device

  • Vertical market-specific solution integrations

  • Wide-range of end-points

  • Single point configuration and management

  • Multi-Line SIP client, multi-carrier support

Advanced Features

  • Versatile architecture – works as an IP system, digital system or a combination of the two

  • Modular architecture for exceptional scalability – cost effective from 10 to 800+

  • One of the most easily configured Unified Communications systems on the market

  • User-friendly management interface streamlines system administration

  • Easy migration from UNIVERGE SV8100 and SV8300

Make a Smart Investment

The SV9100 comes with an unprecedented warranty and future-proof technology that meets the demands of your multi-generational employees. Recognized as having the highest level of customer satisfaction among Unified Communications vendors, NEC also brings you an incredibly smart investment. Our Unified Communications platforms have been recognized by industry experts as having some of the lowest total costs of ownerships on the market.

Work with Smart IT

Interruption of communications services means downtime for your business, customers and loss of revenue. That’s why NEC’s SV9100 platform is one of the easiest to configure Unified Communications systems on the market. The SV9100 easily integrates with existing IT technology as a fully interoperable IP or digital system. The user-friendly management interface streamlines system administration, giving your business Voice, Unified Communications and Voicemail from one central location.

Advanced Features

  • Simple configuration and low maintenance

  • Works as an IP system, digital system or a combination of the two

  • SIP technology provides cost savings and disaster recovery

  • Easy integration with email apps inc. Microsoft® Outlook® & CRM integration e.g. Salesforce

Further information

pdf-buttonSV9100 Data Sheet. pdf-buttonSV9100 Brochure.


NEC SV8100 Telephone System

The SV8100 Communications Server is the ideal system for businesses that wish to compete and grow. This robust, feature-rich solution is completely scalable and can be expanded to meet your communications needs both now and in the future.

VoIP and traditional voice support – Deploy a pure IP solution or any combination of IP and traditional circuit-switched technology with a single SV8100 system.

Application integration – embedded – Applications are easily accessed through simple license activation.

Stackable architecture – The SV8100’s rack stackable chassis supports server functions, media gateways and media converters through a single unit.

Powerful and versatile

The SV8100 is the ideal communication solution for almost any workplace;

  • The Small Office – Aggressively priced compared to other smaller systems, but with enormous scalability as a business grows.

  • The SMB – The SV8100 offers productivity and efficiency tools that are usually associated with more expensive, larger corporate systems.

  • The Call Centre – Powerful call management software ensures customer service levels, and your workforce, are optimised at all times.

  • The Branch Office – These can benefit from highly cost effective unique Netlink feature – allowing multiple systems to operate as one. Netlink also offers multiple business continuity options.

  • The Homeworker – The latest VoIP technology ensures costs are minimised, and access to system features are maximised.

  • The Mobile Worker – The built-in Mobile Extension feature enables a user to be contactable on their office extension number on their mobile phone from wherever they are. Also, on-site mobile workers can benefit from the IP DECT range, including new cutting edge security features.

  • Hotels & Hospitality – A range of specific features that will enhance a guests’ hospitality experience, while at the same time optimise staff efficiency and encourage add-on sales.

  • Healthcare Environments – Provides true reliability where it matters most. Includes many bespoke time-saving features including nurse call and text messaging to the handset, enabling health professionals to spend more time with their patients. Security features include Man-down and location detection.

  • Specialised Professions – Legal and finance professions benefit from features such as call recording which is effortless, easily accessed and completely secure.

Further information

pdf-buttonSeven reasons to choose the NEC SV8100. pdf-buttonSV8100 Brochure.


NEC SL1100 Telephone System

This unique platform is the ideal solution for any small business. The SL1100 makes your small business more reachable, more responsive and more productive.

Value for Money

  • Powerful communications with a small business price tag.
  • Only pay for what you need, with an entirely scalable solution.
  • Lower running costs considerably by making smarter use of your communications.

Easy to use

  • Intuitive features that the whole team can use, without the need for training.
  • Handsets and applications include shortcuts that speed up working processes.
  • Time-saving applications empower your team to become more productive.

Lean and Green

  • Energy efficiency mode, contributing to a healthier environment.
  • Built-in conferencing for a greener approach to business meetings.
  • A range of home working options to help lower fuel emissions.

Keep them connected

  • Use your mobile to stay contactable on your office number, from anywhere.
  • DECT wireless communications from anywhere on the premises for maximum reachability.
  • Never miss a thing, with enhanced voicemail to keep you up to date.

Further information

pdf-buttonTen reasons to choose the NEC SL1100. pdf-buttonSL1100 Brochure.

NEC XN120 & Aspire Telephone Systems

Norwich Telecoms provide support and maintenance for legacy NEC systems such as the XN120 and the Aspire.

Many hardware components are either kept in stock or available at short lead times though channel partners.

Tailored maintenance contracts are available for both the XN120 and Aspire, please contact us if you require asssistance with NEC legacy phone systems.


Panasonic Telephone Systems

Norwich Telecoms provide support and maintenance for both current and legacy Panasonic telephone systems including;

KX-TEA308, KX-TES824, KX-TA624, KX-TDA15, KX-TDA30, KX-TDE100, KX-TDE200, KX-TDE600, KX-NCP500, KX-NCP1000.

Many hardware components are either kept in stock or available at short lead times through channel partners.

Tailored maintenance contracts are available for Panasonic telephone systems, please contact us to discuss your requirements.


Samsung Telephone Systems

Norwich Telecoms provide support and maintenance for both current and legacy Samsung telephone systems including; Samsung OfficeServ 7030, Samsung OfficeServ 7100, Samsung OfficeServ 7200s, Samsung OfficeServ 7200, Samsung OfficeServ 7400. Many hardware components are either kept in stock or available at short lead times through channel partners. Tailored maintenance contracts are available for Panasonic telephone systems, please contact us to discuss your requirements.

Contact Us

Norwich Telecoms Limited
Ketteringham Hall
Church Road, Ketteringham
NR18 9RS

Phone: 01603 488 344
Fax: 0845 1237 4216